What is an Expectations Agreement?

A short document defining deliverables, timelines, and payment milestones to make projects predictable.

Is it formal or can it be an email?

It can be a clear email summary or a one-page PDF; the goal is clarity and documented agreement.

How does this speed approvals?

By removing ambiguity: clients approve a clear set of outputs and a timeline, which reduces back-and-forth.

The Document That Turned Confusing Projects Into Smooth, Predictable Workflows

A one-page Expectations Agreement clarifies outcomes, reduces disputes, and makes delivery predictable.

Story (short):

I once wasted days reconciling what "done" meant. A concise Expectations Agreement saved hours by aligning both parties on exact outputs, approval windows and final file formats.

What to include

Deliverable list & formats
Revision counts and timelines
Milestone payment schedule

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