Why Clients REALLY Ghost — And How to Stop It Before It Starts
Ghosting is predictable. Here are the early signals and the onboarding nudges that keep clients engaged.
Insight: Ghosting often begins with small behaviors: slow approvals, vague answers, or hesitation around deposits. Spot these early and apply onboarding nudges — short tasks and clear immediate choices — to keep momentum.
Early warning checklist
- Delays in answering specific approval questions
- Resistance to deposit or milestone payments
- Requests to move communication off-platform (WhatsApp, DMs)
